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Posts Tagged ‘Sales Leadership’

Getting the Big Picture

Friday, March 25th, 2011

By Joe Sakach, Director of Next Generation Analytics & Practices, Campbell Soup

It’s safe to say most of us don’t give much weight to a statistic when we realize the study involved a small number of people from the same region and of the same age. Why? Because, we know that the data retrieved by a study like that is anecdotal at best. It’s not widespread enough to represent an accurate account of a real population.

This idea is no different when evaluating the price increases and decreases in the CPG and retail industries. Methods often employed by marketers only evaluate a short period of price impacts and changes. The issue with this model is that the statistics it returns may not present the complete picture; the evaluated sample is simply not broad enough to understand true trends and consumer reactions.

During the Summit 2011 breakout session, “Measuring the ‘Carryover’ Effects of Pricing Using Dynamic Demand Modeling,” I will join Joy Joseph from SymphonyIRI to further examine best practices in product research, and we will explain why it is imperative for CPG and retail companies to move away from the current short-term price evaluation strategy. In doing so, organizations will be able to gain a more thorough understanding of consumer reaction and habits.

Joe Sakach and Joy Joseph will be presenting their session on Wednesday, March 30 at 2 p.m. in Glimmer 2. Check out the calendar for this year so you can plan your time at Summit!

Tags: Campbell’s Soup, cpg, Marketing, merchandising, pricing, Retail Solutions, Sales Leadership, shopper attitudes, shopper behavior, shopping trends, Summit, SymphonyIRI
Posted in Summit | 2 Comments »

New Approaches in a Seemingly New Industry

Wednesday, March 23rd, 2011

At a time where shoppers remain cautious in their spending habits, it is even more critical for retailers to understand what a shopper is looking for the moment they enter the store. As one might imagine, taking on this task is no easy feat. The big question remains: how can anyone understand what each individual customer is looking for when each shopper brings different characteristics to the table, from background, age and dietary preferences to marital status and grocery budgets?

Manufacturers are facing this challenge head-on by considering “customized trip missions” to better understand how shoppers interact with various product categories and the results they hope to attain.

During the Summit 2011 breakout session, “Using Customized Trip Missions to Enhance Merchandising Strategy,” I will join Christina Sung, director of shopper analytics, SymphonyIRI, to discuss the importance of employing new tactics and measures to understanding the shopper in an unpredictable industry.

By attending our session, you’ll learn about opportunities retailers and manufacturers can take in developing key merchandising strategies that will attract, influence and maintain loyal customers. I hope to see you there!

Rob Chumley will be presenting his session on Tuesday, March 29 at 2 p.m. in Glimmer 1. Check out the calendar for this year so you can plan your time at Summit!

Rob Chumley, Vice President, Merchandising, 7-Eleven

Tags: 7-Eleven, cpg, Customized Trip Mission, Marketing, merchandising, pricing, Retail Solutions, Sales Leadership, shopper attitudes, shopper behavior, shopping trends, Summit, SymphonyIRI
Posted in Summit | 2 Comments »

Maintaining a Competitive Edge in 2011

Monday, March 21st, 2011

By Tycho Ferrigni, SymphonyIRI

With the reduced cost of data storage and the introduction of frequent shopping programs, retailers are collecting data about their shoppers at a pace and breadth that has never been seen before. SymphonyIRI has the tools that will turn these data assets into future cash flows for both retailers and manufacturers.

While each retailer has specific information about what a shopper does within their firm, SymphonyIRI understands the shopper independent of where they shop. We have taken robust and reliable analytical capabilities from data rich industries and engineered them to work within the CPG space. Our models predict things like where a shopper is likely to shop, what they are likely to purchase as well as estimate their inherent health and wellness needs based on their risk for serious and chronic disease. All of this insight is calibrated by leveraging our “full market view” provided by our National Consumer Panel.

By leveraging a targeted direct-to-consumer capability, retailers and manufacturers will be able to increase the relevance of their offers, the returns on the marketing spend and increase the number of programs they launch in market. Offering gas points or bonus rewards coupons can be a clever way to temporarily induce customers to open their wallets, but it often takes more than that to keep customers coming back. SymphonyIRI’s Shopper Marketing Analytical Services Group is tackling this problem head on and is focused on gaining a better understanding of what it takes to attract and retain today’s consumer.

A key component of our study has been exploring the gap between the retailer and the manufacturer. By partnering, both organizations are able to identify and capitalize on key products and services that maximize the value to shoppers and create a win-win for the retailer and manufacturer alike.

By attending Summit 2011’s breakout session, “Leveraging Analytics to Target the Highest Opportunity Shoppers,” you’ll gain clear insight as to how utilizing the analytical insights and information from our Shopper Marketing Analytical Services Group will strongly assist in the attraction and maintenance of key shoppers, time and time again.

Visit www.sigsummit.com for more information and to register. Don’t forget to follow us on twitter at (@SymphIRI and #SIGSummit) for continued updates and information. See you in Miami!

Tycho Ferrigni will be presenting his session on Wednesday, March 30 at 2 p.m. in Glimmer 3. Check out the calendar for this year so you can plan your time at Summit!

Tags: cpg, Marketing, merchandising, pricing, Retail Solutions, Sales Leadership, shopper attitudes, shopper behavior, Shopper Marketing Analytical Services Group, shopping trends, Summit, SymphonyIRI
Posted in Summit | No Comments »

Staying Ahead of the Competition

Wednesday, February 23rd, 2011

In an industry as competitive as retail, companies are forced to do all they can to set themselves apart in order to maintain market share. It is a day-to-day battle, and as an organization, you need to go into battle armed with the right information and tactics.

At Summit’s Track E: “Winning at Retail: How to Compete Successfully” breakout sessions, you’ll hear how a few well-known companies have managed to stay one step ahead of the curve in this ever-challenging market.  Featured speakers will include:

  • Cara Bernosky, president and co-founder for IMC Licensing: Cara will address  creative approaches restaurants have taken during the recession, such as  contributing to licensing activity in this sector to supplement for recent lower foot traffic and gradually drive in traffic as the economy increases.
  • Dan Strunk, Category Management Association and Center for Sales Leadership of DePaul University: Dan will introduce the importance of evaluating point-of-sale data scanners as a means to improving sales.
  • Joe Sakach, director for Campbell Soup: Joe will explain how to break out of the cycle of short-term price evaluation and understand the true “carryover” effect of pricing and promotion activity.
  • Kevin Durkee of Delhaize America: Kevin will present the next generation of category business planning, offering a new technology that will support an efficient and reasonable business plan called “CMI” for companies.

These forward-thinking companies have a plethora of insights to share.  Don’t miss out on how you can stay ahead of the curve and identify the next step toward evaluating and maintaining success.

Visit www.sigsummit.com for more information and to register. Don’t forget to follow us on twitter at (@SymphIRI and #SIGSummit) for continued updates and information. See you in Miami Beach!

Tags: Campbell Soup, cpg, Delhaize America, DePaul University, IMC Licensing, Marketing, merchandising, pricing, Retail Solutions, Sales Leadership, shopper attitudes, shopper behavior, shopping trends, Summit, SymphonyIRI
Posted in Summit | No Comments »

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    Digital marketing should be measured with the same statistical rigor as traditional marketing, to allow comparison http://t.co/9e2Z33fZ 16 hours ago

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    Check out @retailwire's "For Non-Foods New Products, Performance is Prized" for more on 2011 New Product Pacesetters http://t.co/bJPKcUnV 2012/05/15

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    We teamed up with @Legolas_Media to study the impact of online advertising on in-store sales http://t.co/O4EW81HL via @CStoreDecisions 2012/05/14

    Retail Industry News Weekly Week of 5/11/2012 http://t.co/jemwEGhD 2012/05/14


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