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Archive for the ‘Holiday Season’ Category

Ready…get set…SHOP!

Monday, October 31st, 2011

With Halloween upon us, shoppers have already started their holiday preparations. If you are a retailer or manufacturer, you must also be prepared for the onslaught of shoppers looking to buy more for less this year.

As we talked with numbers of retailers across the country, we’ve heard from many about their number one concern this holiday shopping season: When will shoppers open up their wallets? With anxiety and anticipation setting in, we are seeing the re-emergence of layaway and discounting programs as retailers do everything they can to bring shoppers in stores.

Believe it or not, shoppers are in more control than ever before. This means retailers and manufacturers must keep in mind the purchasing strategies shoppers will employ this holiday season in order to be successful:

  • Keyboards will be burning up as shoppers search for deals.
    Tip:
    Ensure that whatever promotions you offer as a manufacturer are fully linked at the retailer level, such as through Web sites and the consumer shopping level (i.e. groupon, etc.)
  • Play to the shoppers’ regimen and rituals.
    Tip:
    When promoting, understand regimens and rituals, such as how weekends are primary baking days for consumers. Understand that warm soothing meals for kids are important during this time of year and that entertaining becomes a critical part of family celebration which we expect to grow this year.
  • Don’t over promote.
    Tip:
    61 percent of Americans are survivalists, so many can’t stock-up and buy three of something. Ensure that you are tuning your promotions to your audience.
  • Provide interesting and exciting uses of your products.
    Tip:
    Bring flavor, meal and ethnic innovations to market in your recipes during this holiday season.
  • Ensure you’re executing well at retail.
    Tip:
    During this holiday season, it’s all about shopper expectations of being able to buy products when they want to buy it. “Out of Stock” is big a no-no.
  • Consider bundling.
    Tip:
    Bundle not only meal options, but dessert and snacking. Experiment with shoppers to delight them and not just sell them products.
  • Store brands will be on shopping lists.
    Tip:
    Expect store brands to be part of meal components and position products accordingly with value based offerings and not just price.
  • The choices are simple. Retailers and manufacturers must either understand what will meet the needs of this year’s holiday shopper or have a lackluster holiday season.

    Tags: Holiday Season
    Posted in Holiday Season | 2 Comments »

    A Preview of 2011’s Holiday Shopping Rituals

    Friday, September 30th, 2011

    It’s hard to believe another summer has passed and the holidays are upon us.  The past six months, mired with economic ups and downs, has taken consumers on an emotional roller coaster when it comes to their wallets.  Despite this, going into the holidays, I think shoppers will still employ a sense of optimism coupled with conservatism.  We’ll be able to take a closer look when we provide results from our upcoming annual Holiday Shopping Survey that will analyze shopper sentiment and trends going into the most popular shopping season of the year.

    In the meantime, from my conversations with a large number of retailer and manufacturer clients, I’ve gathered that they anticipate a 1 to 2 percent sales lift for the 2011 holiday season. Retailers are expecting shoppers to purchase gifts with a lens of scrutiny in which every purchase will be thought through before it’s bought.  Gone are the days of impulse purchases.

    Based on this year’s purchasing trends, I expect that shoppers will look at the holiday season through a lens of staged affordability where they will want to understand when they can buy and what to buy on a rhythmic basis.

    In an effort to attract shoppers, I recommend that retailers and manufacturers continue to advance and promote deals on a consistent basis, with the understanding that deals are not necessarily all about pricing.  It will be critical to highlight for shoppers the value being offered to them. Shoppers are now more interested in the quality received per dollar that is spent.  Retailers grouping products that create a complete experience into a single department is one new strategy for providing value.  Examples might be a department focused on the “Great American Thanksgiving Dinner” or “Preparing Your Home for the Holidays.”

    What may seem like a challenging time for manufacturers and retailers can easily be turned into an opportunistic time by understanding the fundamental shifts in buying behaviors and quickly adapting.

    Tags: Holiday, Holiday Shopping Rituals
    Posted in Holiday Season | 1 Comment »

    Ray of Conservative Optimism Seen by Consumers This Holiday Season

    Tuesday, September 8th, 2009

    We recently conducted a 1,000-household survey to capture consumers’ thoughts on how they will budget for, shop, and celebrate the holidays this year. The results show Americans are growing weary of bad economic news and are ready to start spreading the holiday cheer.  Results of the survey indicate a slight rise in consumer confidence compared to last year.  However, consumers plan to head into stores with their shopping lists in hand and their budget in mind.

    Some conclusions from the survey:

    • Concerns about the price of food has dropped more than 20 percent this year (98 percent in 2008 vs. 77 percent in 2009).
    • Concerns about the effect of gasoline prices on holiday shopping has dropped by 10 percent compared to 2008.
    • The overall effect of the recession on shopping decisions decreased nearly 5 percent since last year.
    • 77 percent of consumers will be treating themselves, and others, this holiday season even if times are tough.
    • Just over 52 percent of consumers said they would spend up to $499 on holiday gifts, about 9.2 percent more than last year.

    Although consumers will be opening their wallets wider than they did during the 2008 holiday season, they are conservatively optimistic and are taking a more strategic approach to shopping this year.  I will host a webinar on Tuesday, September 15, 2009 from 1:00 to 2:00pm CT to discuss these survey results in more detail and also provide recommendations for the CPG industry. Register for the Webinar on our website by clicking here.

    Best,

    Thom Blischock

    Tags: Holiday Season
    Posted in Holiday Season | No Comments »

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